Department

Management

Course Code

 MGT 251

Course Title

 Knowledge Management

Course Credit

 3 hours

Prerequisite Course

 101 MGT

Course Level

 (Fourth year / level 9)

Course Description

This course will coverage the latest theory and practice of Knowledge Management (KM), with an integrated interdisciplinary presentation that makes sense of the confusingly wide variety of business KM perspectives arising simultaneously from artificial intelligence, information systems, and organizational behavior. It also covers the "hard" technical components of computer tools and technology for managing knowledge, in addition to the "soft" management needs and challenges in leveraging knowledge effectively within an organization. Critically it evaluates the nature of knowledge creation, access & sharing, and utilization of knowledge versus information within a human context. Essential preparation for knowledge management infrastructure; K. worker, K. culture, and K. technology alike in today's modern knowledge-based economy will be undertaken.

Course Material

Knowledge Management”, An Integrated approach. Ashok Jashapare, Pearson, Second Edition.

Reading Recommendation

• Mohamed, Elham Elshafieو "Building and Sustaining Competitive Advantage Through Knowledge Management" Proceedings of the European Conference on Knowledge Management;2009, p256-269.

• Oliver, S., and K.R. Kandadi. 2006. How to develop knowledge culture in organizations? A multiple case study of large distributed organizations. Journal of Knowledge Management 10(4): 6–24.

• Brint.com (http://www.brint.com)
• IS371 TikiWiki (http://isttw.cgu.edu/tiki)
• KmWiki (http://kmwiki.wikispaces.com)

Course Language

English